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Food & Beverage
Client Services & Relations Officer
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Client Services and Relations Officer is responsible for providing exceptional customer service to residents, families, and referral sources, building and maintaining strong relationships, and ensuring resident satisfaction and loyalty. The successful candidate will be the primary point of contact for residents and families, providing timely and accurate information, and resolving issues in a professional and courteous manner.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Hospitality & Care
Lifestyle Ambassador
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Lifestyle Ambassador is responsible for providing high-quality care and support to residents, promoting their health, well-being, and independence. Additionally, the Lifestyle Ambassador is responsible for providing exceptional customer service to residents, families, and guests, ensuring that their needs are met and exceeded.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Resort Butler
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Resort Butler is the key guest-facing ambassador delivering highly personalized luxury services to all residents. This operational role oversees the full resident journey, requiring strong knowledge and co-ordinating skills across all resort areas, including Rooms, Food & Beverage, and Wellness & Lifestyle experiences. They curate elevated, seamless experiences, providing emotional support and assisting residents in maintaining their independence.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Support Services
Country Marketing Executive
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Marketing Executive is the strategic local champion in the dynamic Johor Bahru market, acting as the pivotal leader responsible for driving commercial success and brand affinity in a high-growth environment.
This is more than an execution role—it is your opportunity to translate global vision into local market mastery. You will be directly responsible for achieving the organization's Global Growth North Star goals, specifically maximizing Occupancy Rate and lead-to-move-in conversion. You will be empowered to design and spearhead high-impact local campaigns and events, ensuring every message strengthens brand trust and rigorously adheres to the Corporate Brand Style Guide.
If you thrive on autonomy, are dedicated to data-driven results, and possess the local market savvy to drive measurable growth against ambitious Key Results, we will love to have you on the team!
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Food & Beverage Manager
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
We are seeking an experienced Food & Beverage Manager to lead all dining operations at our premium senior-living resort. The role oversees multiple outlets, ensures exceptional service standards, and delivers personalised dining experiences for senior residents and guests.
Proficiency in English required.dates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Head of Resident Relations, Services & Marketing Communication
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Head of Resident Relations, Services & Marketing Communication is responsible for overseeing all aspects of resident experience, service delivery, and satisfaction within the Resort. This role ensures that all residents receive exceptional hospitality, personalized service, and consistent support aligned with five-star hotel standards.
This position leads the Lifestyle & Wellness Executive and Front Desk team, manages day-to-day interactions, addresses concerns, and enhances the overall lifestyle experience. The role also serves as the primary representative for public and media relations, ensuring professional communication, brand alignment, and positive external engagement. In addition to core responsibilities, the role must multitask across various departments including Lifestyle & Wellness, Food & Beverage, Customer Service, and Front Desk to ensure seamless service coordination and operational excellence.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 31 December 2025.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
