Join Us at The Straits™
Client Services & Relations Officer
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Client Services and Relations Officer is responsible for providing exceptional customer service to residents, families, and referral sources, building and maintaining strong relationships, and ensuring resident satisfaction and loyalty. The successful candidate will be the primary point of contact for residents and families, providing timely and accurate information, and resolving issues in a professional and courteous manner.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 20 January 2026.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Hospitality & Care
Lifestyle Ambassador
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Lifestyle Ambassador is responsible for providing high-quality care and support to residents, promoting their health, well-being, and independence. Additionally, the Lifestyle Ambassador is responsible for providing exceptional customer service to residents, families, and guests, ensuring that their needs are met and exceeded.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 20 January 2026.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Resort Butler
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Resort Butler is the key guest-facing ambassador delivering highly personalized luxury services to all residents. This operational role oversees the full resident journey, requiring strong knowledge and co-ordinating skills across all resort areas, including Rooms, Food & Beverage, and Wellness & Lifestyle experiences. They curate elevated, seamless experiences, providing emotional support and assisting residents in maintaining their independence.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 20 January 2026.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Support Services
Country Marketing Executive
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Marketing Executive is the strategic local champion in the dynamic Johor Bahru market, acting as the pivotal leader responsible for driving commercial success and brand affinity in a high-growth environment.
This is more than an execution role—it is your opportunity to translate global vision into local market mastery. You will be directly responsible for achieving the organization's Global Growth North Star goals, specifically maximizing Occupancy Rate and lead-to-move-in conversion. You will be empowered to design and spearhead high-impact local campaigns and events, ensuring every message strengthens brand trust and rigorously adheres to the Corporate Brand Style Guide.
If you thrive on autonomy, are dedicated to data-driven results, and possess the local market savvy to drive measurable growth against ambitious Key Results, we will love to have you on the team!
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 20 January 2026.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
Guest Service Officer
Location: Medini, Iskandar, Johor
Full Time Position (on-site)
The Guest Service Officer (GSO) is a key ambassador of the Senior Living Luxury Resort", responsible for delivering personalized, dignified, and attentive service to senior residents and guests. This role integrates front office operations, guest relations, concierge, butler-style hospitality, and non-clinical caregiver support to ensure residents feel safe, respected, comfortable, and well cared for at all times.
The GSO serves as a trusted point of contact for residents, families, and visiting guests, coordinating services, responding to needs, and supporting resident well-being while upholding luxury hospitality standards.
Interested candidates can submit your CVs to hr@thestraitsresorts.com. Closing date 20 January 2026.
Only shortlisted applicants will be notified within 2 weeks of job application submission.
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